1. Can I get samples?
Yes, sample is available.We welcome your sample order or trial order.
2. What's your lead time?
around 35-40days depending on the orders. If you are in urgent,
we can also arrange the order according to your request.
3. Can you customize products?
Yes, we like customer discussing their own idea about the products with us,which help us to know the market better.
4. Can you give us discount?
Discount is negotiable for different quantities.
5. What's your MOQ?
Usually our MOQ is a 20‘GP,2 models and 2 colors at most are accepted.
6. What's your payment terms?
In our usual practice, we accept T/T and L/C. For other payment terms, we can negociate
7. How long is your warranty?
Usually, we ensure 2 years warranty time.
8. How can I visit you?
Our factory is located in Anji County, Zhejiang Province.It's about 1.5h from Hangzhou and 3h from Shanghai by Bus. If you would like to visit us, you could make an appointment in advance and we will arrange that for you.
9. After-Sale Customer Compensation
For all of our customers' complaints, we will give a resonable solution within 15 days. It would be easier and quicker for us to handle your issue if you can provide us with photos of products with quality problem.